Return PolicyTrintec clocks and thermometers are warranted to be free from defects in material and workmanship under normal service for a period of ONE YEAR from the date of purchase. This warranty does not apply to glass or damage resulting from accidents, alterations or misuse.
Replacement & Return Policy (With Warranty)
Return the product with proof of purchase to the dealer from which it was purchased for replacement.
To Return Products to Trintec
Returns should be sent by surface mail only.
Items must be clearly marked:
"Defective Merchandise Returned to Manufacturer"
Declared value = zero $.
Trintec won’t accept returns that require payment of C.O.D. charges, freight charges, brokerage fees, taxes or duties.
Replacement & Return Policy (Without Warranty)
If you are having an issue with your product once the warranty has expired, we offer 6" Clock and Thermometer repair kits for $20.00 USD + Free Shipping. You can find them HERE.
If you would like us to repair if for you, you would need ship it back to us and we will repair it for $20 USD and ship it back to you free of charge.
All returns can be shipped to our manufacturing facility:
200 Fuller Rd., Unit 15
Ajax, ON L1S 7G9